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Terms and Conditions

These Specific Conditions together with the General Conditions (all of this includes the LEGAL NOTICE section) regulate the contracting of the products offered   owned by MIRIAM PALMÍ COLLADO (hereinafter, A+ C).

Therefore, hiring  of any of our services  entails full and unreserved acceptance of each and every one of the General Conditions indicated and the Particular Conditions  of each service that makes up the  LEGAL WARNING.

These Particular Conditions They may be modified without prior notice, therefore, it is advisable to read their content carefully before proceeding to contract each service offered 

The holiday home does not belong to us, but to the Owner of the home. We are the party that makes the vacation home available to you after review and compliance with the necessary regulations  to register each home in tourism.

If, contrary to our expectations, a reservation cannot be made for reasons beyond our control, e.g. For example, due to the sale due to a court order or contractual breach by the Owner of the home or similar causes, we will have the right to cancel the reservation, and we will immediately return the rent paid. Alternatively, however, we are entitled to offer you, at our own discretion, a similar holiday home in the same area and at the same price.




A+C  In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, informs you that:

  • Owner: MIRIAM PALMI COLLADO  NIF is: 20013296F.

  • (hereinafter, A+C).

  • Its registered office is at: CAMÍ VELL DEL GRAU 19, 46730 PLATJA I GRAU DE GANDIA.

All summer season rental contracts will be formalized between Miriam Palmí Collado DNI 20013296F, as administrator, and the  tenant or tenants online, in the “MY RESERVATIONS” section  or   the same day of entry at the registered office on Camí Vell del Grau,19  Grau i Platja de Gandía (46730).



The landlord(s) (tenant(s)) must be 18 years or older to make a reservation. Please read these rental conditions when making a reservation, as well as the information available to you in your account on our website. 

For the reservation to be valid, you must complete all the fields indicated in the reservation.



All notifications and communications between users and A+C  They will be considered effective, for all purposes, when carried out through  only these two means  detailed:


  1. WhatsApp by phone: +34 676 97 98 47

  2. By sending an email to


The reservation will be binding immediately, regardless of the way in which the reservation is made. 

The most common reservation and the one we recommend is to reserve by Despite the fact that there has been a certain sector of the population, such as the elderly, people with modified capacity to act, etc. You can formalize the reservation by telephone, calling +34 676979847.

At the same time you make the reservation, we will send an email confirming your reservation with the specific number of your reservation. In addition, you will be able to access your private areaMY RESERVATIONS and check your reservation. Likewise, you may modify or add another vacation period, always subject to availability at the time in question.

We will charge the full amount of the  rent in CASH  on the day of entry to your reserved home. Payment for the reservation only constitutes the deposit for the reserved accommodation, which will be delivered in cash (in euros) on the day of departure, by the host assigned to you.

On the day of your arrival you must sign the holiday season contract, as long as you have not signed it  digitally in advance, given that you have the aforementioned contract in the MY RESERVATIONS section.

The entrance to your home is from the14.00 hours even though you can go to the (Camí Vell del Grau, 19 Grau i Platja Gandia, 46730)  starting at 11:00 a.m. to advance the pertinent arrangements.

Departure from your home will be from 9 a.m. to 11:00 a.m. You must complete the approximate departure time when reserving your home, so that the host can contact you. Go to the home and once inspected, return the deposit money in cash (explained in section 5) less any damage, among others, if any.

They must pay the entire rent, in cash, on the day of entry. Otherwise, you will not be able to enter the reserved home. Failure to comply with the payment conditions will be considered a breach of contract, and we will have the right to terminate the  lease contract (without prior notice unless notice is possible). Termination of the contract does not relieve you of the obligation to pay any amounts due, and the cancellation provisions in section  9 of these particular conditions. 


We will assign you a HOST for your entire stay. He or she will be in charge of showing you the apartment and giving you two sets of keys among other items associated with the apartment. You can communicate with said host, throughout your stay, to resolve any incident. Said communication will always be by WhatsApp and according to the following schedule: 09:00 a.m. to 2:00 p.m. 5:00 p.m. to 9:00 p.m.

If you have taken complementary services for your stay, these elements will be delivered personally to the apartment. You may add complementary services during your stay subject to availability. 


During the first 24 hours from their entry they will be able to report any possible deficiencies so that they can be corrected as soon as possible. Even so, throughout your stay your requests will be attended to by the relevant team of professionals.


6. BAIL.

ALWAYS be  will charge you a  bail. The deposit constitutes a guarantee for for any amounts owed by you such as, but not limited to, damage or defects caused to the holiday home, due to lack of cleaning or poor final cleaning or consumption costs. The  deposit will be paid  to reserve your home. The amount of the deposit will depend, among other things, on the size of the holiday home, its facilities and the average consumption costs. The deposit amount appears on our website.

The liquidation or return  of the bail  will occur at the time of your departure. It will be your  assistant (not the owner) that we have assigned to you, who will return the cash deposit at that same moment.

Some groups may require a larger deposit. These groups include, although not exhaustive, groups of more than 6 people (except families and couples), groups that rent the vacation home for a period of more than 14 days, or for purposes other than vacation, something that It will only be possible with our express prior authorization. We have the right to increase the bail  taking into account the number of people that the vacation home can accommodate  accommodate or if they are a group of young people over 25 years old.

The deposit will only NOT be returned  upon departure from your stay in  the following cases:

6.1 Deterioration of the apartment's furniture and supplies as long as they are causes attributable to the tenant, not due to unforeseen events or due to habitual wear and tear of the property's belongings and furniture.

6.2 Due to screams, noises, scandal, etc. In this case, they may be expelled from the home without the right to reimbursement for the days pending enjoyment.

6.3 If the police or any security agent comes. In this case, they may also be expelled from the apartment without the right to reimbursement for the days pending enjoyment.

6.4 If you lose the keys or bracelets necessary for bathing (only required in some residential areas) €50 will be deducted from the deposit for each set of keys lost and  €10 or €20 (depending on the type of bracelet) for each bracelet not delivered. 

6.5 For failure to comply with the rules of each community of owners (pool schedules, etc.) and failure to take care of the common areas.

6.6 Or by any other circumstances caused  by the tenant not previously contemplated.


ONLY se  They will admit groups of young people upon request by


Only animals will be allowed in the homes. that specifically states it that way. Failure to comply with this clause will result in the termination of the temporary housing rental contract, expulsion from the apartment, and the financial penalty that A+C deems appropriate.


9.1 To cancel you can do so directly on our website in the section "My Reservations" or you can send your request to our email indicating reservation number, email and full name. We will not ask you the reason for your cancellation.


9.2 Cancellation policies.

Part of our mission is to provide excellent service to our clients, which is why we have designed a Flexible cancellation policy that favors both parties, keep in mind!

We don't want you to lose your money!


If you cancel the reservation in advanceGREATER than 30 days from the date of the reservation, we will refund you by the same payment method the75% of the deposit, since we don't want you to lose your money, we can issue a bonus of100% of the value of the deposit, to be used within a maximum period of 12 months from the date of cancellation, whether by you or another person, the voucher can be transferred.

If you cancel the reservation in advance GREATER than 10 days and LESS than 30 days from the date of the reservation, we will refund you by the same payment method thefifty% of the deposit, since we do not want you to lose your money, we can issue a bond of thefifty% of the value of the deposit, to be used within a maximum period of 12 months from the cancellation date, whether by you or another person, the voucher can be transferred.

If you cancel the reservation in advanceLESS than 10 days of the reservation date or if you do not show upTHERE IS NO RETURN OF THE DEPOSIT AND NO BOND WILL BE ISSUED.



You are obliged to treat the holiday home responsibly and return it in the same condition in which you received it. You will be liable for any damage to the holiday home and/or its inventory, furniture, appliances or fixtures caused by you or any other person to whom you have granted access to the holiday home. Any damage to the holiday home and/or its inventory that occurs during the rental period must be reported to us immediately.


11.1 Claims during the stay

If, upon entering the holiday home, you observe insufficient cleaning, or damage or defects in said home, you must immediately file a claim, otherwise it will be considered that the home has been delivered to you in correct condition and you will lose the right to file a claim. Complaints regarding cleanliness should be submitted immediately. Claims regarding damage or defects should also be submitted as soon as possible and, at the latest, within 48 hours after the start of the rental period, or after the defect or damage is established. 

During the stay, claims must be made by WhatsApp  to the assistant's phone number that we have designated. 

11.2 Correction.

You must try not to aggravate damages, failures or defects, and must contribute to keeping any within reason. We and/or the Homeowner will remedy  damage as soon as possible. If you decide to vacate the holiday home before the end of the rental period without having previously agreed with us, said departure will occur at your own risk and expense. 

At our own discretion, we reserve the right to resolve any claim by relocating you to a holiday home of similar price and quality. If you prevent us from correcting or repairing any damage or offering you a relocation to another holiday home, you run the risk of not being able to cancel the Contract, also losing the right to compensation or a price reduction.

11.3 No solution was found during your stay.

If you believe that the claim submitted has not been  satisfactorily resolved during the rental period, must be sent in writing to us for study and consideration, no later than 14 days after the end of the rental period. Claims must be sent in writing 

Liability for damages will be limited to direct economic damages. Neither we nor the Homeowner will be liable for indirect damages (consequential damages) or damages that are not economic in nature (non-pecuniary damages).

11.4 Dispute resolution.

First mediation and otherwise, in the event of a dispute, the judicial procedure will begin in the judicial district where the holiday home is located, and will be resolved in accordance with Spanish legislation, to which both parties agree to submit.


12.1 Force majeure.

If we are unable to fulfill the contractual obligations we have acquired due to force majeure events and/or other extraordinary events, including, but not limited to, wars, natural or environmental disasters, drought and other events 

extraordinary weather conditions, epidemics, pandemics, quarantines, closure of borders or geographical areas, food shortages or rationing, traffic conditions, interruption of foreign exchange trade, strikes or lockouts and/or other circumstances of force majeure that could not be foreseen in At the time of signing the Contract, we will have the right to terminate the Contract, as we cannot be held accountable for failure to execute the Contract. 

12.2 Other circumstances.

We are not responsible for changes that occur in circumstances that do not relate to the holiday home itself. Likewise, neither we nor the Homeowner will be responsible for poor enjoyment of the vacation home as a result of such circumstances, including, but not limited to, factors such as road works, construction work near the vacation home, electrical outages. , closure of shops, facilities, etc., changes to opening hours, swimming opportunities such as bathing bans, changes to fishing rights, weather conditions such as floods, fires and droughts. Neither we nor the Owner of the property will be liable in the event of insect infestations in the holiday home or on the land, or for theft or damage to their property or similar circumstances.


If a clause or part of a clause of these Specific Conditions is invalid or becomes invalid or is illegal or inapplicable, it will be considered deleted; This circumstance will not affect the validity and applicability of the other provisions of this Contract or Specific Conditions.

Terms and Conditions

Rent plus buy is committed to providing quality service and meeting the needs of our customers. If you have any questions or need help, please do not hesitate to contact us.

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